Water Damage Restoration – A Brief Preview
Water Damage Restoration is the process of repairing a house or property to its pre-loss condition. Damage to the property could be because of an overflow, flood or any other water damage event. The water damage restoration process involves several key procedures like loss assessment, categorization based on the water contamination levels, decontaminating and drying the structure, monitoring of the process and completion of the process. There are two large certifying bodies, namely the IICRC (Institute of Inspection, Cleaning and Restoration Certification) and the RIA (Restoration Industry Association) that recommends standards for water damage restoration. The S500 damage due to water guide is the benchmark tool that is used by companies that specialize in restoration of water damage.
Loss Assessment and Categorization
Loss evaluation is the first and the most important step in water damage restoration. The assessment has to be correct so that an appropriate response can be taken. In restorating the damage caused by water, technicians and the insurance companies must work together and understand what is damaged and how to go about restoring the damage. Identifying the source of the damage, documentation of damage, and accurate estimates are mandatory for a proper water damage restoration. Categorization is based on the contamination levels of the water source. The categories are listed below
Category 1 – This is water from clean sources like pipes, sinks and toilets without faeces or urine.
Category 2 – This is water that has some contaminants like water from a dishwasher, washing machine or toilet with urine.
Category 3 – This is water that is highly unsanitary and is capable of causing illness or death if ingested. Sewage water, water from toilet with faeces, standing water with microbial growth and floodwater are some examples.
Decontamination and Drying
After the evaluation is complete, the process of drying and decontaminating begins at the site. Based on the extent of damage, damage caused due to water can be classified into 4 types. Class 1 Damage- When loss is restricted to a small area and less water has been absorbed by materials. This results in slow evaporation rate. Class 2 Damage – When the damage is to the entire room and carpet area. Class 3 Damage – When the entire area is saturated with water and Class 4 Damage – when there are many deep saturation pockets. Decontamination and drying is a key stage in Water damage restoration and equipments like blowers, dehumidifiers, scrubbers and subfloor drying equipments have to be used. Decontamination has to be done if contamination has been detected in the area. Decontamination may be done for the entire area or in specific pockets where contamination has been detected.
Monitoring and Completion
Monitoring the restoration process of damage caused due to damage is critical to achieve the desired results. One has to be proactive during the monitoring process. Checking if the drying equipment is setup properly, assessing if the personnel involved are qualified for the job and checking if the equipments are in working order are all part of the monitoring process. Necessary steps are to be taken if anything wrong is spotted during the monitoring process. The entire process of water damage restoration would be classified as complete only once the humidity, temperature and the moisture content is as per industry standards. Upon completion of the water damage restoration process, the drying equipment can be removed.
Water Damage Restoration and Cleanup Solutions
One of the significant investments in the life of a man is his home. You have spent a lot of time in getting it exactly the way you want it. Home is where you spent a major chunk of your day. It is your prized possession that you associate with memories with family. So when it involves hiring someone to work on a home, people take great care to hire the right people. Even making the decision on who should handle restoration is no exception to the rule.
A company should be able to provide information regarding the certificate of their technicians. Many companies offer certifications that are recognized. Some states require licensing regarding water damage restoration while others do not require. You have to check the individual requirements of your state. You have to ensure that the services of the company you hire are following guidelines.
Take caution while making payments to the contractor. Make sure that there is a clause in the contract that you will receive waivers or lien releases for all materials and labor, once the final payment is made.
Extensive repair work
In the case of extensive repair work, you do not have to make full payment in advance. Rather, the contractor may ask for periodic partial payment as the work progresses. Each state has its set of rules regarding the payments to be made to the contractors.
In case of discrepancy
If there is any difference regarding the cost of repairs, then contact the insurance company. Try to sort out the differences with the company representative. You should communicate with the Department of Insurance if the matter remains unsolved.